HR Chatbot: Innovation in Employee Service Delivery in New Normal

WHO has declared that COVID-19 is confirmed as airborne and remain 8 hours in air. Working indoor without distancing can be risky. Many systems in HR were not designed to work in pandemic like COVID-19. Working remote from home, mobile, virtual with physical distancing are required for safety both for customers and employees. HR team in big companies with employees located in various locations are facing problems for employee service delivery: High volume of transactions eg: leave, medical, claims, facility, reference letter, etc Slow response Access to data while working from home Many headcounts involved Davehunt International has identified these pain points and developed a solution with

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